Shipping & Delivery Policy
1. Shipping Destinations
We currently ship worldwide.
2. Processing Time
Orders are processed and shipped within 12 business days.
You will receive a confirmation email once your order is shipped.
3. Shipping Methods & Fees
Shipping fees are calculated at checkout based on your location and chosen shipping method.
4. Customs, Duties & Taxes
Customers are responsible for any import duties, taxes, or customs fees in their country.
Delivery times may vary due to customs inspections.
5. Order Tracking
Once shipped, a tracking number will be provided via email.
Please allow up to 24 hours for tracking information to be updated.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, contact us at info@wallskin.cn within 14 days.
We will assist in filing claims with the carrier or provide a replacement/refund according to our Returns Policy.